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A Kenyan Startup is Showing Global Businesses How to Talk to Their Customers

Lily Kuo | Quartz | May 25, 2016

A florist chain in Argentina, a food delivery service in Hong Kong, and a Singaporean travel agency—these are a few of the companies relying on a Kenyan startup to help them talk to their customers on WhatsApp, WeChat, and other messaging apps. Ongair, a Nairobi-based startup, says instant messaging could and should replace the traditional channels of customer service—frustrating phone calls, inefficient e-mail exchanges, online chats that don’t work well on a smartphone, or SMS messages that costs businesses per text...

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Deepstream: an Open-source Server for Building Realtime Apps

Wolfram Hempel | SitePoint | November 25, 2016

Realtime apps are getting really popular, but they’re also hard to build. Wolfram Hempel introduces deepstream, an open-source server he co-founded to make data-sync, request-response and publish-subscribe a whole lot easier. Realtime is eating the world! Or at least it’s taking bigger and bigger bites. Whether it’s collaborative editing in Google Docs, chatting via Facebook messenger, financial trading on the move, IoT controls, live dashboards or multiplayer gaming — users are increasingly expecting to see changes happen as they happen...

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Has Open Source Gone Mainstream?

Adam Shepherd | IT Pro | September 8, 2016

Open source has officially made it. While open source advocates may have faced an uphill battle to convince their colleagues in the past, the technology has now become a legitimate component of the mainstream technological scene. That's according to GitHub's senior director of infrastructure engineering Sam Lambert, who told IT Pro that open source software is no longer the niche field it once was...

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Is the Future of mHealth Based on SMS and Inexpensive Mobile Phones?

Earlier this month the Finnish mobile phone maker, Nokia, announced that they will be re-releasing an updated version of their legendary 3310 GSM phone. Since it was first released in the early 2000s, the Nokia 3310 has gained a cult following for its incredible durability, long battery life and compact design featuring an internal antenna. Many Europeans and Americans fondly remember the 3310 as their first mobile phone, a device that made meeting up with friends in a crowd easier and a device that provided endless hours of entertainment with the timeless game Snake...

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MQTT Could Reshape Enterprise Wireless; Even Facebook Messenger is a Fan

Vance McCarthy | Integration Developer News | January 1, 2012

IBM and Eurotech have contributed software to the Eclipse Foundation to support communications among the next wave of smartphones and wireless devices. Message Queuing Telemetry Transport (MQTT), already in use for Facebook Messenger, is a scalable protocol to easily and quickly connect data from devices with low CPU, memory and limited bandwidth access, officials said. Read More »

The Secret History of FEMA

Garrett M. Graff | Wired | September 3, 2017

FEMA gets no respect. Consider: The two men who are supposed to be helping run the federal government’s disaster response agency had a pretty quiet late August. Even as a once-in-a-thousand-year storm barreled into Houston, these two veterans of disaster response—Daniel A. Craig and Daniel J. Kaniewski—found themselves sitting on their hands. Both had been nominated as deputy administrators in July, but Congress went on its long August recess without taking action on either selection—despite the fact that both are eminently qualified for the jobs.

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