Why We're Still Waiting On The 'Yelpification' Of Health Care

Lindsay Abrams | Atlantic | October 18, 2012

Reviewing doctors -- what seems like a simple, effective way to empower and inform patients -- isn't so straightforward.

...While power has indeed shifted into the hands of the consumer when it comes to buying a car or choosing a restaurant, this revolution -- what Rothschild terms "Yelpification" -- hasn't, well, revolutionized health care.

Writing in the New York Times, Ron Lieber attributed the lack of authoritative doctor reviews to patients' unwillingness to do the actual reviewing. The problem, he said, is one of basic supply and demand: "Many people want this information, and more consumers would trust it if the sites had more robust offerings."

While Vitals.com is accruing the numbers, it has yet to make the impact that its model, Yelp, has. Other sites, like Healthgrades and RateMDs remain similarly under the radar. And while Yelp itself, along with its paid counterpart, Angie's List, feature reviews of doctors and clinics, questions over just how reliable the information they provide is takes on greater significance when applied to something as important, and personal, as health care...