Stockholm Syndrome

See the following -

6 Ways Physicians can Free Patient Records

A certain doctor's practice had been using EHR software for many years; they had been paying a pretty penny too.  For their own reasons they wanted to change their software. They were going to brave the uncertain and scary world of transitioning their current EHR to another one. A round of applause for that decision alone, for many practices tolerate their EHR system only because they have paid a lot of money for it and have spent a lot of time training on it. They just don’t want to go through the pain all over again. This works out in favor of most EHR system vendors, doesn't it? Make the process so painful and costly that the physicians would not want to go through it again, thereby locking the caregivers into an eternal commitment.

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An Epic Voyage

Paul Levy | Not Running A Hospital | April 21, 2013

Several months ago, I wrote a blog post comparing customers’ experience with Epic with the Stockholm Syndrome. Read More »

Do Epic Customers Have EMR Stockholm Syndrome?

Anne Zieger | Hospital EMR & EHR | December 12, 2012

According to a recent piece appearing  in KevinMD.com,  by next year an astonishing 40 percent the U.S. population will have their medical data stored in an Epic system. Heaven only knows how many billions of dollars of IT capital outlay that represents. What we can safely guess is that not a single customer making up that list failed to make painful sacrifices to bring Epic on board. Read More »

Former healthcare CEO equates Epic customers, hostages

Kyle Murphy | EHR Intelligence | October 18, 2012

Former CEO of Beth Israel Deaconess, Paul Levy has noticed some disturbing similarities between the characteristics of Stockholm syndrome and the attitudes of customers of the Epic Systems toward to the electronic health record (EHR) vendor. Read More »

Is the Partners Epic EHR Selection Bad for Health IT Competition?

Kyle Murphy | EHR Intelligence | August 31, 2015

Close to three years after equating Epic EHR customers to hostages, a former CEO of Beth Israel Deaconess is now raising questions about legal implications of Partners HealthCare choosing Epic Systems as its EHR vendor for its sprawling health system. "What we are seeing here is a remarkable reinforcement of mutual self-interest in the behavioral patterns of the two entities," Paul Levy writes on his blog, Not Running a Hospital.

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Why Epic's Market Dominance Could Stifle EHR And Health IT Innovation

Brandon Glenn | Medical Economies | April 25, 2013

Epic is the nearly undisputed king of the electronic health records world. About 40% of the U.S. population has its medical information stored in an Epic electronic health record (EHR), and the company often sits atop research firm KLAS' rankings of best-available EHR systems. Read More »