eClinicalWorks (eCW)

See the following -

Customer Says eClinicalWorks Holding Patient Data 'Hostage'

Tom Sullivan | Healthcare IT News | July 10, 2017

As eClinicalWorks faces a possible class action lawsuit and the potential for clients to switch to rival EHR vendors, some customers are coming forward with complaints about their treatment. The company countered that it is still signing up new healthcare organizations and at least one user has noticed the vendor changing its ways. At May’s end, the U.S. Department of Justice – in a settlement that included a $155 million fine – mandated that the EHR vendor either upgrade existing customers' software for free or transfer their data to a rival’s electronic health record platform...

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EHR Vendors Put Up Roadblocks to Direct Messaging

Half of U.S. health care providers now have access to Direct secure messaging through 36 health information service providers, according to DirectTrust, a not-for-profit trade association that accredits HISPs. Yet the policies of certain vendors are impeding physicians' and hospitals' ability to exchange Direct messages, HISPs and providers say. Read More »

Halamka on What's Next for Electronic Health Records

With the Department of Justice announcement of the $155 million dollar eClinicalWorks settlement (including personal liability for the CEO, CMO and COO), many stakeholders are wondering what’s next for EHRs. Clearly the industry is in a state of transition. eCW will be distracted by its 5 year corporate integrity agreement. AthenaHealth will have to focus on the activist investors at Elliott Management   who now own 10% of the company and have a track record of changing management/preparing companies for sale. As mergers and acquisitions result in more enterprise solutions, Epic (and to some extent Cerner) will displace other vendors in large healthcare systems. However, the ongoing operational cost of these enterprise solutions will cause many to re-examine alternatives such as Meditech...