3 Ways Remote Care Helps Patients, Docs

Jeff Rowe | Healthcare IT News | July 26, 2013

'Technology is a tool that should be used to enhance the experience of both patients and clinicians'

Given the steady stream of new devices entering the healthcare market, it might be easy to start thinking improvements in healthcare can come from technological advances alone. But it's more complicated than that. More often, improving healthcare boils down to identifying the gaps in the ways care is delivered, and figuring out how to fill them.

Kevin Quinn, senior vice president of sales and account management for New York-based AMC Health, says that while his company was focused on using technology to improve remote care, it “was created with the idea that using health IT can’t be just about the technology." Instead, he says, "technology is a tool that should be used to enhance the experience of both patients and clinicians" – one best put to work “helping customers recognize where their gaps are" and helping make those gaps disappear...