Pycon South Africa

See the following -

Get Emotional: Tips for Open Source Communities

Humans are driven quite a bit by emotions. You may be a rational human being, but your emotions will still drive many of your choices. You can be excited, angry, interested, or sad about things—it doesn't matter—you'll react to those emotions and you'll very often leak that into your communications. You'll likely leak your emotions, and so will other members of the community. If you think humans should suck it up and act like nothing is happening, I'm afraid you are living in a bubble. That is not how humans operate. That's not how humans interact...