U.S. Digital Service (USDS)
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3 Big Lessons From The Top Techies Rebooting The Government
"We usually think of instigators as people who causes trouble," Patil says. And in some ways, this is exactly what the band of tech outsiders rebooting the government is doing. They've boldly entered the world's largest bureaucracy with the goal of shaking things up, making services run more efficiently for the American people and introducing fresh new ways of doing things. In many ways, their work threatens the status quo. But Patil believes that instigators have a valuable role to play...
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Android OS: Closing The Door On Open Source?
In recent weeks, the federal government has accelerated its efforts to promote the use of open source platforms as a way to improve the array of digital services it offers. At the same, agencies are looking to secure the more powerful (but potentially vulnerable) landscape of mobile devices federal employees increasingly use in the workplace...
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As Todd Park Becomes Top Tech Recruiter, What's Next For CTO Role?
When Todd Park was asked in 2009 to become the Department of Health and Human Services' first chief technology officer, he wasn’t looking for a government job...The Obama administration announced Thursday that in his new role working for the White House from Silicon Valley, Park will continue his recruiting efforts and keep policy officials in touch with tech world developments and trends....
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Inside Obama's Stealth Startup
The new hub of Washington’s tech insurgency is something known as the U.S. Digital Service, which is headquartered in a stately brick townhouse half a block from the White House. USDS -employees tend to congregate with their laptops at a long table at the back half of the parlor floor. If there’s no room, they retreat downstairs to a low-ceilinged basement, sprawling on cushioned chairs. Apart from an air-hockey table, there aren’t many physical reminders of West Coast startup culture—a lot of the new techies are issued BlackBerrys, which seems to cause them near-physical pain...
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Inside the Design-Thinking Environment USDS Is Creating at CMS
The Centers for Medicare and Medicaid Services is looking to craft its extensive Quality Payment Program with a user-centered design program baked in, an official said Monday. And with the user at the center, that means completely changing the way those program requirements are created...
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Marina Martin: Building A New Digital Service At VA
As chief technology officer at the Department of Veterans Affairs for the past year and a half, Marina Martin has been streamlining VA's disparate online customer relationships into a service that is focused on veterans...
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Mikey Dickerson: No Paper Pushing At US Digital Service
Mikey Dickerson has already bucked Washington convention with his rumpled shirts and notable lack of neckwear. Now, the head of the U.S. Digital Service, a newly formed White House office responsible for improving government technology projects, is putting the federal IT community on notice: Don’t expect any paper pushing from his office...
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OMB Turns To The People-Solution To Fix Troubled IT Programs
...Steve VanRoekel, the federal chief information officer, detailed two specific initiatives under the agenda's smarter IT delivery area to address the technical expertise of federal employees. One is around flexible hiring, and a second is trying another employee exchange program...
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The White House Now Has A Digital SWAT Team
When U.S. government sites don't work the way they should, they aren't just unhelpful—they also make the federal government look like it's stuck in the 20th century...
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Three Innovative Tools You Didn’t Think The U.S. Government Could Build
After the botched launch of Healthcare.gov in October 2013, it felt like the bugs, headaches, and negative headlines would never stop piling up. But the White House learned its lesson and from the ashes of that blunder, the Obama administration has begun rewiring how government approaches tech. It’s been just over a year since the launch of the U.S. Digital Service (USDS) and the government digital services agency 18F, but the lessons—and poached talent—from Silicon Valley is already infiltrating the federal government and yielding results...
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US Digital Service Turns 2
The U.S. Digital Service, the White House tech wing launched by the Obama administration after the botched HealthCare.gov rollout, has become a federal mainstay in two years, positively affecting a number of critical services citizens and the government depend on. In a blog post Tuesday, the White House made use of USDS’ second birthday to highlight its most significant work...
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VA Forming Digital Service Team, Recruiting Experts
The Department of Veterans Affairs is actively recruiting a cadre of top-level developers, designers and digital product managers to form a new Digital Service Team to create and redesign the digital interfaces that veterans and the private sector rely upon to interact with the agency...
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VA Secretary Wants To Improve Digital Services For Vets
Department of Veterans Affairs Secretary Robert McDonald said he plans to launch a new digital services team in the agency to help winnow down its numerous websites as part of a plan to improve the services VA delivers to veterans...
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White House Introduces New Class Of Innovation Fellows
The White House has pulled nearly 30 innovative techies from the private sector to spend a year tackling thorny government problems, introducing the third class of Presidential Innovation Fellows...
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White House Launches ‘U.S. Digital Service,’ With HealthCare.gov Fixer At The Helm
The White House on Monday announced that it is formally launching a new U.S. Digital Service and that it has hired to lead it Mikey Dickerson, an engineer widely credited with playing a central role in salvaging HealthCare.gov after its disastrous launch...
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