Ron M. Walls

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New $1.2b Partners Epic System a Prescription for Frustration

Priyanka Dayal McCluskey | Boston Globe | May 17, 2016

The demands of the new system are so taxing and time-consuming, Lydon said, that the computer has come between her and her patients.More than once, Lydon says, she has burst into tears on the drive home. “I know people throughout the hospital, and they find the same thing: it’s tedious, labor intensive, and you feel like you can’t do what you want to do,” said Lydon, a nurse for more than 30 years...

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