Phoenix VA

See the following -

Beyond the theatrics of the VA wait-list scandal

Merrill Goozner | Modern Healthcare | May 24, 2014

The spin cycle of a Washington scandal, once set in motion, is more entertaining to watch than clothes washing at the local laundromat, even though the latter is better at cleaning up a mess. Read More »

Just how long are those wait times at the VA really?

You probably saw headlines earlier this week like this one from CNN “Audit: More than 120,000 veterans waiting or never got care.” Sounds pretty bad, and so does the lede CNN used...Want to know what that audit actually shows? Click here (pdf), or trust me to give you the main findings and some context...

Read More »

Veterans aren’t the only ones waiting for health care

Ezra Klein | Vox | May 23, 2014

But the big question with these stories about the VA is, "compared to what?" This scandal wouldn't exist if the VA didn't have performance metrics on its employees. If it didn't measure or care whether veterans get prompt appointments it could just do what the rest of the health-care system has done and not hold people responsible for these metrics. Read More »