hospital interoperability

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Hospital Technology is the New Determinant of Patient Satisfaction According to EHR User Survey

Press Release | Black Book Research | April 20, 2018

Electronic health record technology and the ways that providers use it to communicate with patients and physicians is affecting how satisfied stakeholders are with their hospital organizations. The insight is revealed within the eighth annual Black Book industry surveys of inpatient EHR users including hospital staff, managers, networked physicians and patient panels. “Involvement with healthcare consumers through technologies is proving to be a significant element of patient satisfaction,” said Doug Brown, managing partner of Black Book Research.

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