Government Digital Services (GDS)

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Lessons From The ACA Health Insurance Marketplace Failure

Rob Atkinson | The Innovation Files | November 13, 2013

One can’t pass a single day it seems without seeing in the news coverage of the problems with the Affordable Care Act’s Health Insurance Marketplace (HIM). But what is perhaps most surprising is not that the web site had problems, but that people are surprised that it had problems. [...] Read More »