The VA Now Offers an Innovative Patient-Centered Model of Care for Veterans

Los Angeles veterans are now able to access a new patient-centered healthcare service. On January 19, 2011, the Department of Veterans Affairs (VA) announced that it was creating a new office, which to develop personal, patient-centered models of care for Veterans who receive healthcare services at the VA’s more than 1,000 points of care across the U.S.

“VA has become one of the nation’s leaders in quality healthcare and is increasingly cited as the standard to emulate,” said VA Under Secretary for Health Dr. Robert A. Petzel. “However, we must always continue to find ways to deliver more with our systems to the incredible patients we are honored to serve. We need to be data-driven, providing the treatments and therapies with the best clinical evidence, and we need to be patient-centered, never losing sight that we have been given the noble mission to care for our Nation’s Veterans, families and survivors.”