CGI Federal

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Health Exchange Tech Problems Point To A Thornier Issue

Elise Hu | NPR | October 8, 2013

One week after , the federal site to help you sign up for health insurance exchanges went down again overnight for additional software fixes. The Obama administration says the technology powering the marketplaces buckled under unexpectedly high traffic. But the ongoing software hiccups for point to a much thornier problem: procurement processes. Read More »

Health Insurance Exchange Launched Despite Signs Of Serious Problems

Lena H. Sun and Scott Wilson | Washington Post | October 21, 2013

Days before the launch of President Obama’s online health ­insurance marketplace, government officials and contractors tested a key part of the Web site to see whether it could handle tens of thousands of consumers at the same time. It crashed after a simulation in which just a few hundred people tried to log on simultaneously. Read More » Official: Expect Glitches In November

Rebecca Carroll | | July 31, 2014

There will be hiccups, but the federal online marketplace for health insurance plans is in a far better position to handle the open enrollment period that begins Nov. 15, a top official said Thursday...

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HealthCare.Gov Was Originally Built In A Garage

Sarah Kliff | The Washington Post | October 9, 2013

You  may be surprised to learn that when you arrive at HealthCare.Gov the first page you see on the Web site was not built in a bland office park somewhere in Virginia. It was built in the District of Columbia. By a team of 12 engineers. Their offices are in a garage, and they wanted to use the site to buy themselves health insurance in 2014. Read More » It Could Be Worse

Rusty Foster | The New Yorker | October 21, 2013

On October 1st, the first day of the government shutdown, the U.S. Centers for Medicare & Medicaid Services launched, a four-hundred-million-dollar online marketplace designed to help Americans research and purchase health insurance. In its first days, only a small fraction of users could create an account or log in. [...] Read More »

HHS Internal Emails Show Impending Disaster

Diana Manos | Government Health IT | November 15, 2013

A series of July emails between HHS officials and CGI Federal, one of the contractors responsible for building, reveals concerns about development, testing and functionality of the site, intended for use by millions of Americans beginning Oct. 1 as a federal health insurance exchange. Read More »

House Passes Bill To Inform Users Of Breaches

Adam Mazmanian | FCW | January 10, 2014

A bill that would require swift notification for users whose personal information is compromised by hackers won bipartisan House passage Jan. 10, despite opposition from the White House. Read More »

How Went Wrong

Staff Writer | Department of Better Technology (DOBT) | October 10, 2013

Here at DOBT we talk a lot about How To Fix Procurement, but you don’t hear a lot about why things go wrong. The Fiasco is instructive in that it highlights every piece of our procurement process that’s broken. How, with a half-trillion dollar a year spend, could something like this botch even happen? Here’s how: Read More »

If No One's To Blame For Glitches, Then Maybe Everyone Is

Jaikumar Vijayan | Computerworld | October 24, 2013

After listening to over three hours of testimony in Congress from some of the contractors behind the Obamacare site, one thing has become abundantly clear: No vendor is responsible for the problems that have plagued the health exchange since its launch nearly a month ago. Read More »

Insurers Worry About Big Gaps In Obamacare Site

Sam Baker | Nextgov | December 3, 2013

Insurance companies are still waiting for key parts of to be built—and still having trouble with the parts that are in place. Read More »

Learning From 4 Lessons In Choosing A IT Vendor

Rob Enderie | | November 27, 2013

The vendor chosen in a no-bid process to build was fired from a similar project after missing deadlines and suffering security lapses for three years. Such obvious mistakes are unfortunately all too common in the private and public sector. Here are four simple ways to make sure you choose the right vendor for your IT project. Read More »

Meet CGI Federal, The Company Behind The Botched Launch Of

Lydia DePillis | Washington Post | October 16, 2013

Over the past few weeks, if you've been paying attention at all to the unfolding disaster of people trying and failing to sign up for Obamacare online, one name keeps coming up: CGI Federal, the IT contractor that has orchestrated most of the Web site. By most accounts, it's been a complete train wreck, for reasons both technical and bureaucratic. Here's what you need to know about the company at the center of it all. Read More »

Obama Calls For IT Procurement Reform

Tom Shoop | Nextgov | November 5, 2013

President Obama on Monday called for an overhaul of the way the federal government purchases information technology in the wake of the troubled launch of the website. Read More »

Obama's Apology For A Tech Meltdown Is A Major Letdown

Ashlee Vance | Bloomberg | October 21, 2013

Back in June, the Atlantic wrote a gushing article about The website was fast, clean, and built on the cheap. [...]. As most people now know, any good feelings around have evaporated. People trying to use the site to sign up for health care under the Affordable Care Act have met with an experience that even dial-up users circa 1995 would abhor... Read More »

ObamaCare spending to top contractors tops $1 billion

Jonathan Easley | The Hill | October 24, 2013

A surge in government spending in the six months before the ObamaCare [Affordable Care Act] exchanges went live pushed federal spending to top government contractors over the $1 billion Read More »