How Are EHR Systems Made Useful In A Community Of Care?

Robert Green | EHR Intelligence | January 14, 2014

The sense of community between physician and patient has been a tradition of the healthcare experience. It’s that community that not only represents the local nature of care but also the nature of trust that is built and sustained over time between these people in this relationship.

It tends to be defined, at least initially these days, by the alignment of these parties with a particular intermediary represented by an insurance provider. However, what happens during this interaction is still a personal experience, even if it’s further defined in the context of patient-centered medical home (PCMH).

American Academy of Family Physicians (AAFP) recently published a summary of research about patients, Patients Value Physician Access, Communication, Offered in PCMH Model.

The study sought to examine patients’ perceptions of their experience in Federally Supported Health Centers, but the takeaways also represent some basics that apply well beyond this setting.