HealthCare.gov Crashes For Congress, Risks Were Known And Other News

Staff Writer | Nextgov | October 30, 2013

The rocky rollout of HealthCare.gov, the website for people to sign up for health insurance under the Affordable Care Act, has garnered a lot of attention from the media as well as technology analysts. Here's our daily roundup of some of the key reports you may have missed:

  • Data Center Down: HealthCare.gov crashed during Health and Human Services Secretary Kathleen Sebelius’ testimony to Congress, The Verge reports. The outage was due to a “partial shutdown” at a Verizon Terremark data center that was down last weekend, as well.
  • We Meant to Help: Sebelius explained the reasoning behind a last-minute decision to force HealthCare.gov visitors to register before they “window shopped.” As things turned out, that decision probably contributed to the site’s terrible performance during its first weeks online, according to earlier testimony from Quality Software Services, or QSSI, the contractor that built the faulty registration system.