Healthdirect Australia to implement WebRTC for Video Calls

Healthdirect Australia will use the open source WebRTC standards for real time video, audio and data communication as part of plans to implement video consultations for the nurse-led health advice line and after-hours GP helpline (AGPH), as well as the Pregnancy, Birth and Baby counselling service.

The federal government announced last month that it planned to introduce video consultations for several of the national helplines managed by Healthdirect Australia as part of its update to the national digital economy strategy.

Healthdirect Australia is jointly funded by the Commonwealth and the states and territories to procure and manage health information and advice lines, along with developing the National Health Services Directory (NHSD).

“WebRTC also offers significantly enhanced flexibility, functionality, security, quality and interoperability – all you will need is a modern web browser.”