How Are EHR Contracts Getting More Difficult?

Ron Sterling | Avoid EHR Disasters | December 19, 2011

EHR contracts contain an increasing array of complicating structures and dense terms that offer fewer and fewer commitments to your practice.  The problematic terms include:

  • Broad disclaimers further distance EHR vendors from any responsibility or liability that may result from the use of their products regardless of the cause:
    • Many contracts offer no warranties and sell the products “as is.”  Thereby, they have no obligation to fix problems or maintain product relevancy.  For example, a disclaimer that the product is offered with no representation of fitness for any specific purpose provides little to compel a vendor to address an issue or problem.
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