WhatsApp

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A Kenyan Startup is Showing Global Businesses How to Talk to Their Customers

Lily Kuo | Quartz | May 25, 2016

A florist chain in Argentina, a food delivery service in Hong Kong, and a Singaporean travel agency—these are a few of the companies relying on a Kenyan startup to help them talk to their customers on WhatsApp, WeChat, and other messaging apps. Ongair, a Nairobi-based startup, says instant messaging could and should replace the traditional channels of customer service—frustrating phone calls, inefficient e-mail exchanges, online chats that don’t work well on a smartphone, or SMS messages that costs businesses per text...

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Africa’s Tech Edge

Dayo Olopade | The Atlantic | April 16, 2014

How the continent's many obstacles, from widespread poverty to failed states, allowed African entrepreneurs to beat the West at reinventing money for the mobile age

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Facebook’s Drones Could Bring Internet To The Developing World—And Stick It To Mobile Carriers

Adam Pasick | Quartz | March 4, 2014

Facebook is in talks to buy a drone company called Titan Aerospace for $60 million, according to TechCrunch. The New Mexico-based start-up is is developing autonomous solar-powered aircraft that can stay aloft for up to five years at near-orbital heights, which could make them ideal for beaming internet access to remote areas. Read More »

Has Open Source Gone Mainstream?

Adam Shepherd | IT Pro | September 8, 2016

Open source has officially made it. While open source advocates may have faced an uphill battle to convince their colleagues in the past, the technology has now become a legitimate component of the mainstream technological scene. That's according to GitHub's senior director of infrastructure engineering Sam Lambert, who told IT Pro that open source software is no longer the niche field it once was...

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Is the Future of mHealth Based on SMS and Inexpensive Mobile Phones?

Earlier this month the Finnish mobile phone maker, Nokia, announced that they will be re-releasing an updated version of their legendary 3310 GSM phone. Since it was first released in the early 2000s, the Nokia 3310 has gained a cult following for its incredible durability, long battery life and compact design featuring an internal antenna. Many Europeans and Americans fondly remember the 3310 as their first mobile phone, a device that made meeting up with friends in a crowd easier and a device that provided endless hours of entertainment with the timeless game Snake...

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Protestor Tech: Apps In The Hands Of Revolutionaries

Karsten Strauss | Forbes | February 25, 2014

The modern-day protestor and revolutionary needs more than just a helmet, throwing-stones and heart filled with righteous passion. These days technology offers invaluable tools to those speaking out against oppressive regimes. Read More »

Take Back Your Log-In: It’s Time To Move Away From Facebook Connect And Toward OpenID

Paul Fremantle | GIGAOM | September 20, 2014

It might seem easier to outsource your website’s log-in to Facebook. But do you really want to hand over all your user data to another company?...

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This Aid Agency Is Using Chatbots to Beat World Hunger

Lynset Chutel | Quartz | September 4, 2017

Smartphones and chatbots have made services from banking to transportation more accessible across Africa. Now, aid agencies are hoping they can do the same with food.
The UN’s World Food Program (WFP), has been experimenting with text and Facebook messenger chatbots to monitor food insecurity in hard-to-reach areas, turning smartphones and social media into lifelines for the most vulnerable of refugees...

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WhatsApp Shows How Phone Carriers Lost Out On $33 Billion

Olga Kharif, Amy Thomson and Patricia Laya | Bloomberg | February 21, 2014

Facebook Inc. (FB)’s $19 billion purchase of mobile-messaging startup WhatsApp Inc. is a stark reminder of how much money phone carriers are losing out on as competitors let users text and chat at no charge. Read More »

Why Giving Birth Is Safer In Britain Than In The US

Kate Womersley | Digg | September 1, 2017

At 11:58 pm this past June 25, Helen Taylor gave birth to her first baby, a boy, at West Suffolk Hospital in the east of England. At 11:59 pm, with 15 seconds to spare before midnight, his sister was born. The obstetrician and her team were pleased; the cesarean section was going smoothly, fulfilling Helen’s wish that her twins share a birthday...

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Why Voice Is The Next Big Internet Wave

Martin Geddes | GIGAOM | April 5, 2014

At first glance, few technologies feel as unsexy as voice. From a user’s perspective, little has changed since the days of Alexander Graham Bell. Most see voice as a mature technology that simply connects people in real-time across a distance.

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