virtual care

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HealthTap Brings Artificial Intelligence to Self-Triage

Neil Versel | MedCity News | January 10, 2017

HealthTap, which calls itself the “world’s first global health practice,” is moving deeper into virtual care by introducing an artificial-intelligence engine to triage cases automatically. Tuesday, Palo Alto, California-based HealthTap is launching Doctor A.I. It’s an AI-powered system that has been trained by clinical knowledge collected from the 104,000 physicians and millions of patients on the HealthTap network. Doctor A.I. is, as the six-year-old company said, “trained in the art of digital empathy”...

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What Are We Prepared to Do in the United States to Save Primary Care?

I propose two significant changes to help make primary care relevant in the 21st century...I wrote a longer piece on [Virtual Care] earlier in the year. In short, it's a disgrace that we've put so many hurdles on telemedicine, and that it continues to be so underused. It is widely available in health plans, but rarely practiced by physicians nor by patients. Instead, we still mostly go to our doctors offices, to ERs, or perhaps now to drugstores.A televisit should be the first course of action for non-emergencies. We must remove regulatory and reimbursement barriers, and incent patients to take advantage of the speed and convenience of the option. Moreover, as AI options for diagnoses and advice quickly become more viable, we can use them to triage our needs, help assure continuity with physicians, and eventually reduce the need to talk to a human...

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