Pew Internet & American Life Project (PIALP)

See the following -

Changes In The Health Care System Driven By Self-Service And DIY Health

Jane Sarasohn-Kahn | O'Reilly Data | April 22, 2014

Health care is migrating from the bricks-and-mortar doctor’s office or care clinic to the person him or herself at home and on-the-go–where people live, work, play, and pray. As people take on more do-it-yourself (DIY) approaches to everyday life–investing money on financial services websites, booking airline tickets and hotel rooms online, and securing dinner reservations via OpenTable–many also ask why they can’t have more convenient access to health care, like emailing doctors and looking into lab test results in digital personal health records.

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Physician Ratings & Reviews: Doctors Distrust Them And Patients Ignore Them

Lonnie Hirsch | HealthWorks Collective | February 12, 2013

The many and various “doctor review” sites seem to be as popular as the flu bug floating around the office. Doctors don’t like them and patients don’t use them, according to two recent surveys. Read More »