Patricia Goldsmith

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Bristol-Myers Squibb Launches Universal Patient Language (UPL), an Open-Source Resource for Improving Patient Communications

Press Release | Bristol-Myers Squibb | June 16, 2016

The UPL seeks to improve how complex topics are communicated to patients; Company launches UPL.org to make principles and tools widely available to others.  Bristol-Myers Squibb today announced its commitment to moving toward a new way of communicating with patients and caregivers: the Universal Patient Language (UPL). The UPL addresses widely voiced concerns among consumers and health care advocates that communications about medicines are not designed for an optimal patient experience...

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