human-centered design process

See the following -

Ending Poverty: There's an Open Source App for That!

Rural Africa presents changemakers with intractable challenges across sectors, but one American investor, Grameen Foundation, believes it all comes down to access to information. Grameen Foundation has invested millions to develop mobile-phone applications that leapfrog over a lack of electricity, education, and income. Building on their legacy of leading-edge ideas, Grameen Foundation has evolved from funding microfinance to designing disruptive solutions to the kind of poverty that's most challenging to reach, in remote rural areas, and to the poorest of the poor. Since more people have access to cell phones than toilets in Africa, Grameen Foundation brings increased agricultural productivity, access to prenatal and infant healthcare, and a portfolio of financial services, to the poor--right into the palm of their hands.

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Mass VetsAdvisor: Unlocking Access to Veterans’ Benefits Information

Yasmin Fodil | GovLoop | June 25, 2012

For the past year BYO has been working on a project for the Massachusetts Broadband Institute to design the requirements for a website that would meet the online needs of veterans. Instead of looking at the coolest toys on the market and designing a flashy site, we went into the field, talking with the most marginalized groups of veterans to identify their core needs, and designed a product that would meet them. Check out our presentation on the human-centered design process we used to create the concept. Read More »