Doug Brown

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EHR Industry Insiders Predict the Demise of Hundreds of Competitors in Black Book Replacement Market Survey

Press Release | Black Book | July 16, 2013

EHR industry insiders predict the crowded environment of nearly a thousand rivals will shrink down to less than half by 2017, or by Meaningful Use 3, whichever comes first. Black Book Market Research expanded its recent study of the EHR replacement market conditions to include HIT consultants, contractors, implementers, management, support staff and analysts. Read More »

EHR Usability, Functionality Top Concerns for Half of Hospitals

Jennifer Bresnick | Health IT Interoperability | August 3, 2016

Community hospitals continue to struggle to get their electronic health records to work and communicate the way they need them to, according to a new report from peer60, with EHR usability, limited functionality, and poor interoperability driving nearly 20 percent of survey respondents into a search for a replacement EHR...

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EHR Users Ditching Systems, Trading Up

Erin McCann | Healthcare IT News | July 23, 2013

Dissatisfaction with current EHR systems have many providers turning to new vendors Read More »

EHR Users Unhappy, Many Switching

Erin McCann | Healthcare IT News | February 19, 2013

With more electronic health record systems continuing to fall short of providers' expectations, a new report by Black Book Rankings suggests that 2013 may indeed be the "year of the great EHR vendor switch." Read More »

Financially Overwhelmed Hospitals Ditching Fragmented RCM Solutions Says Latest Black Book Poll

Press Release | Black Book | November 19, 2014

Responding to the demand for consolidated revenue cycle management outsourcing options, a sundry of small niche vendors, from eligibility experts to patient bill estimators, are seeking shelter under larger RCM organizations as reimbursement reforms and value-based models currently being carved out will make it more difficult for many marginalized RCM solutions to survive without joint ventures or acquisition. Black Book Market Research’s annual Satisfaction Survey of all RCM stakeholders discovered that nearly half (45%) of the nation’s struggling hospitals plan on diving deep into full RCM outsourcing...

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For Some Practices, EHRs Aren't Worth It

Paul Cerrato | Healthcare IT News | October 17, 2013

Looking to sell your medical practice? Don't waste time and money upgrading your IT. Read More »

Health Care Survey Shows 17 Percent Of Doctors Want To Switch EHR Apps

Brian T. Horowitz | eWeek | February 20, 2013

Black Book Rankings' study of the health care industry shows that many physicians are unhappy with the EHR applications with which they work. Read More »

Health Information Exchanges vendors prove tech fitness but only a fraction of initiatives will cross siloes to achieve real interoperability by 2017, reveals Black Book

Press Release | Black Book | February 17, 2015

Health Information Exchanges vendors prove tech fitness but only a fraction of initiatives will cross siloes to achieve real interoperability by 2017, reveals Black Book In 2004, President George W. Bush decreed that within ten years, the US would achieve an environment of shared, private and authorized electronic health records, but as the ten year mark came and passed, Black Book’s latest HIE stakeholder survey discovered such a secure, robust exchange of US patient records is undeniably at least another ten years out. New federal grants aim to resuscitate failing state and regional public HIEs, but a growing number of IT vendors are drastically cutting further interoperability research and development funding. Read More »

HIMSS 18 and the Disruption of the Traditional Office Visit

Healthcare is evolving quickly and HIMSS 18 offers a broad range of healthcare issues to explore, but will it recognize the disruption of the traditional office visit? New requirements for implementing HIT systems are changing as new health IT priorities and procedures emerge. Convergence in the health care sector is accelerating the need for interoperability, not just for EHRs, but also across clinical, financial, and operational systems. This need is also challenging and changing one of the biggest traditions in healthcare—the doctor-patient medical visit. 

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HIT Necessities For Struggling Hospitals

Rachael Watson | Alego Health | December 19, 2014

Hospital CFOs are again reporting that their budgets are thin and that they are facing such a financial drain that they are unable to afford much needed new IT solutions like revenue cycle management software, and that their organization’s financial problems likely will last until at least 2016...

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Hospital CFOs Stretched Thin Because Of EHR, HIE Investments

Gabriel Perna | Healthcare Informatics | November 3, 2014

Hospitals that are financially struggling are blaming investments into electronic health records (EHRs), health information exchange (HIEs) tools, and patient portals as to why they can’t upgrade revenue cycle software, according to a new survey...

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Hospital Nurses Forced To Develop Creative Workarounds To Deal With EHR System Flaws; Outdated Technologies And Lack Of Interoperability, Reveals Black Book

Press Release | Black Book | October 17, 2014

The most instrumental stakeholders of hospital EHR success are undeniably nurses, yet 98% of licensed RN’s agree that they have never been included in hospital technology decisions or design. 13,650 US nurses, a group rarely surveyed as the prime users of inpatient technologies, responded to Black Book’s Q3 2014 EHR Loyalty Poll addressing the difficulties of systems selected by non-clinicians and the impact on patient care...

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Hospital Technology is the New Determinant of Patient Satisfaction According to EHR User Survey

Press Release | Black Book Research | April 20, 2018

Electronic health record technology and the ways that providers use it to communicate with patients and physicians is affecting how satisfied stakeholders are with their hospital organizations. The insight is revealed within the eighth annual Black Book industry surveys of inpatient EHR users including hospital staff, managers, networked physicians and patient panels. “Involvement with healthcare consumers through technologies is proving to be a significant element of patient satisfaction,” said Doug Brown, managing partner of Black Book Research.

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Hospitals Remain Underinvested in Costing Technologies, Black Book ERP Survey Results

Press Release | Black Book Market Research | December 13, 2016

An inert healthcare enterprise resource planning software sector grew less than 2 percent in 2015 as hospitals turned available technology funding to conflicting priorities such as ICD 10 conversions, cybersecurity, population health and analytics, with less than 29 percent of all US hospitals having implemented any ERP product. As provider executives face compounding value-based risk decisions, recent interest in ERP has climbed sharply according to a recent Black Book survey of 1,158 health system procurement and technology leaders in the fourth quarter of 2016....

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Improving Provider Interoperability Congruently Increasing Patient Record Error Rates, Black Book Survey

Press Release | Black Book Research | April 12, 2018

Black Book™ surveyed 1,392 health technology managers to help stakeholders identify gaps, challenges and successes in patient identification processes from Q3 2017 to Q1 2018. As healthcare data creation has fast-tracked to an absolute landslide bringing with it many challenges in the identification and reconciliation of patient records because of the ways disparate systems classify, store, protect and share information. The crowdsourced poll of enterprise master patient index users revealed that prior to administering an EMPI tool, an average 18% of an organization’s patient records are found to be duplicates.

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