conversational computer programs

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Ok Chatbot: What Is Your Value for Humanitarians?

Emily Aiken and Joseph Agoada | ICT Works | July 20, 2017

Whether or not you are aware of it, you have probably interacted with a chatbot – whether checking your finances, making a travel reservation, or even ordering a pizza. But what opportunities exist to use chatbots to assist humanitarians and development practitioners? Chatbots are conversational computer programs that can read message questions, interpret responses, and perform actions or make decisions, without any assistance from a live person on the other end...

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