commercial off-the-shelf (COTS)

See the following -

VA to Kick Off Hunt For New Patient Scheduling System Next Month

Jack Moore | Nextgov | August 26, 2014

The Department of Veterans Affairs is seeking a “cutting-edge” commercial, off-the-shelf scheduling system to replace the clunky legacy module that helped mire the agency in controversy over long wait times faced by veterans seeking care. By the end of September, VA plans to issue a solicitation for a new system to manage the scheduling of veterans’ medical appointments. Read More »

VA Announces Launch of 'Lighthouse Lab' at HIMSS18 Conference

Press Release | US Department of Veterans Affairs | March 7, 2018

...the U.S. Department of Veterans Affairs (VA) announced the launch of a “beta” version of its Lighthouse Lab, a computer platform offering software developers access to tools for creating mobile and web applications that will help Veterans better manage their care, services and benefits....Considered the “front door” to VA’s vast data stores, Lighthouse is the department’s application programming interface (API) management platform, and functions similar to a waiter’s role in a restaurant — the critical link communicating orders to the “kitchen.” For VA, the kitchen is the system that will prepare the order then deliver it back to the waiter, or API.

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VA Poised To Kick-Off Contract For New Scheduling System

Dan Verton | Fedscoop | August 5, 2014

The Department of Veterans Affairs has completed a series of one-on-one meetings with companies interested in taking on what is perhaps the biggest, most complex and important government IT challenge since the rollout of healthcare.gov — replacing VA’s antiquated patient scheduling system with commercial technologies that will enable veterans to see doctors and receive treatment when and where Read More »

VA Takes Next Step to Modernize Scheduling System

Press Release | US Department of Veterans Affairs (VA) | August 25, 2014

The Department of Veterans Affairs (VA) today announced plans to issue a Request for Proposal (RFP) for a new Medical Appointment Scheduling System; the next step in a series of actions VA has taken to replace its antiquated legacy scheduling system.  The new system will improve access to care for Veterans by providing medical schedulers with cutting-edge, management-based scheduling software.  The RFP will be made public by the end of September 2014; eligible vendors will have 30 days to respond from the day of issuance. Read More »