chatbots

See the following -

How Bot That!

About a year and a half ago I wrote I Hate Apps, expressing my concerns that apps had outlived their usefulness due to how they are cluttering up our devices, and found I wasn't alone in this attitude.  Now Facebook is doing something about it, with their vision that they can use "bots" within their Messenger app to eliminate the need for many standalone apps. Indeed, as David Marcus, the head of messaging at Facebook, told Wired: "Everyone wanted websites when the web was launched. And then everyone wanted apps.  This is the start of a new era"...

Ok Chatbot: What Is Your Value for Humanitarians?

Emily Aiken and Joseph Agoada | ICT Works | July 20, 2017

Whether or not you are aware of it, you have probably interacted with a chatbot – whether checking your finances, making a travel reservation, or even ordering a pizza. But what opportunities exist to use chatbots to assist humanitarians and development practitioners? Chatbots are conversational computer programs that can read message questions, interpret responses, and perform actions or make decisions, without any assistance from a live person on the other end...

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This Aid Agency Is Using Chatbots to Beat World Hunger

Lynset Chutel | Quartz | September 4, 2017

Smartphones and chatbots have made services from banking to transportation more accessible across Africa. Now, aid agencies are hoping they can do the same with food.
The UN’s World Food Program (WFP), has been experimenting with text and Facebook messenger chatbots to monitor food insecurity in hard-to-reach areas, turning smartphones and social media into lifelines for the most vulnerable of refugees...

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