Black Book Research

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New Spike in EHR Replacement Activity Jars Larger Physician Practice Market, 2018 Black Book Survey

Press Release | Black Book Research | April 16, 2018

Highly functional, highly customizable integrated EHR, Practice Management, Revenue Cycle Management and ICD10/ Coding products are proving to be the sought after technology solution of choice for groups and clinics with 12 or more practitioners according to the nearly 19,000 total EHR users responding to the six month client satisfaction poll released today. Cloud-based mobile solutions for on-demand data with access to practice actionable insight into financial performance, compliance tracking and contractual quality goals received the top interest by groups in the replacement mode (93 percent), followed by Telehealth/Virtual Visit Support (87 percent) and Speech Recognition Solutions for hands-free data entry (82 percent).

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Black Book Releases Research on "The Interoperability Tangle"...HIE Replacements, Middleware and FHIR

Press Release | Black Book Research | April 7, 2016

2,012 provider HIE users and 2,300 payer HIE users, as well as 4,100 prospective HIE users of all user types were polled to understand the importance of interoperability in their strategic planning initiatives, as well as their ongoing and new challenges in areas such as connectivity and data exchange. Between Q3 2015 and Q1 2016, the survey recorded growing HIE user frustration over the lack of standardization and readiness of unprepared providers and payers...“Every stakeholder in the healthcare delivery process cannot establish the infrastructure needed to support interoperability, as evidenced by 83% of physician practices responding and 40% of hospitals, that currently admit they are still in the planning and catch up stages of sending and sharing secure, relevant data, “ said Doug Brown, Managing Partner of Black Book.

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Hospital Technology is the New Determinant of Patient Satisfaction According to EHR User Survey

Press Release | Black Book Research | April 20, 2018

Electronic health record technology and the ways that providers use it to communicate with patients and physicians is affecting how satisfied stakeholders are with their hospital organizations. The insight is revealed within the eighth annual Black Book industry surveys of inpatient EHR users including hospital staff, managers, networked physicians and patient panels. “Involvement with healthcare consumers through technologies is proving to be a significant element of patient satisfaction,” said Doug Brown, managing partner of Black Book Research.

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Improving Provider Interoperability Congruently Increasing Patient Record Error Rates, Black Book Survey

Press Release | Black Book Research | April 12, 2018

Black Book™ surveyed 1,392 health technology managers to help stakeholders identify gaps, challenges and successes in patient identification processes from Q3 2017 to Q1 2018. As healthcare data creation has fast-tracked to an absolute landslide bringing with it many challenges in the identification and reconciliation of patient records because of the ways disparate systems classify, store, protect and share information. The crowdsourced poll of enterprise master patient index users revealed that prior to administering an EMPI tool, an average 18% of an organization’s patient records are found to be duplicates.

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Is the Technology Gap the Reason Why Medical Errors are the 3rd Leading Cause of Death in the US?

Hardly a day goes by without some new revelation of an information technology (IT) mess in the United States that seems like an endless round of the old radio show joke contest, “Can You Top This” except that increasingly the joke is on us. From nuclear weapons updated with floppy disks, to critical financial systems in the Department of the Treasury that run on assembler language code (a computer language initially used in the 1950s and typically tied to the hardware for which it was developed), to medical systems that cannot exchange patient records leading to a large number of needless deaths from medical errors.

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Plug and Play Healthcare: Open Middleware and the Emergence of a Functional Interoperability Framework

“A middleware architecture has been shown to be the best technological solution for addressing the problem of EHR interoperability. The middleware platform facilitates the transparent, yet secure, access of patient health data, directly from the various databases where it is stored. A server-based middleware framework supporting access to the various patient health data stores allows for a scalable, unified and standardized platform for applications to be developed upon.  The middleware architectural design has been successfully used to link data from multiple databases, irrespective to the database platform or where the database is located,” says Voltz. Read More »

Will “Digital Fingerprint” Forensics Thwart the Data Thieves Lurking in Hospital EHR Corridors?

As Halloween approaches, the usual spate of horror movies will intrigue audiences across the US, replete with slashers named Jason or Freddie running amuck in the corridors of all too easily accessible hospitals. They grab a hospital gown and the zombies fit right in.  While this is just a movie you can turn off, the real horror of patient data theft can follow you...Unfortunately, this horror movie scenario is similar to how data thefts often occur at medical facilities. In 2015, the healthcare industry was one of the top three hardest hit industries with serious data breaches and major attacks, along with government and manufacturers. Packed with a wealth of exploitable information such as credit card data, email addresses, Social Security numbers, employment information and medical history records, much of which will remain valid for years, if not decades and fetch a high price on the black market.

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