Amazon Go

See the following -

Clicks-and-Mortar: Health Care's Future

The woes of the retail industry are well known, and are usually blamed on the impact of the Internet.  Credit Suisse projects that 8,600 brick-and-mortar stores will close in 2017, which would beat the record set in 2008, at the height of the last recession.  There are "zombie malls," full of empty stores but not yet shuttered. And then there's health care, where the retail business is booming. In a recent Wall Street Journal article, Christopher Mims set forth Three Hard Lessons the Internet is Teaching Traditional Stores.  The lessons are: Data is King, Personalization + Automation = Profits, Legacy Tech Won't Cut It.

No Forms For You!

What do you hate worst about health care?  It could be the uncertainty about diagnoses, or the impreciseness of treatments.  Or there is the opaqueness about the actual performance of our providers.  Maybe it is the drabness and/or confusing layout of many health care settings, or the interminable waiting we do in them.  But somewhere on the list has to be having to fill out all those forms, over and over, at practically every stop along the way. If only someone would do for health care what Amazon is trying to do with grocery stores with Amazon Go. If you've missed the many stories about Amazon Go, or don't want to bother with the above video, it goes something like this...