Open311 Project

Open311 is a collaborative software development project meant to facilitate an international effort to build open interoperable systems that allow citizens to more directly interact with their cities on a wide range of civic issues.

Currently, the most developed function of Open311 technologies is to report and track non-emergency issues in public spaces. Common issues include potholes, broken streetlights, garbage, vandalism, and other problems that compromise public spaces and infrastructure. However, nothing inherently limits this model to non-emergency issues.