HealthCare.gov error rates going down, consultant says

Grant Gross | ComputerWorld | November 15, 2013

The technology team working on the troubled HealthCare.gov has made significant progress in recent days, with error rates on the U.S. government's health insurance shopping site down to less than 1% from 6%  just after its launch, officials said Friday.

The tech team has fixed more than 200 bugs at the website in the past month, but it still has 50 high-priority bugs to work on in the next week, said Jeffrey Zients, a former acting director at the White House Office of Management and Budget overseeing fixes to the site.

...This weekend, the HealthCare.gov team will work on adding capacity to the site by adding servers, database capacity and storage capacity, Zients said. HealthCare.gov can now generally handle 20,000 to 25,000 concurrent users, he said.

User volume on the site increased significantly in the past week, and that continued to cause some site slowness during peak periods, Zients said.