EMR-Using Patients More Loyal To Docs

Diana Manos | Healthcare IT News | August 6, 2013

Patients who use EMRs also believe they receive better quality of care

Patients who have used electronic medical records are significantly more satisfied with their doctors overall, according to a new study.

According to a study released Monday by Aeffect and 88 Brand Partners, patients also express higher satisfaction across multiple specific dimensions of care, such as ease of access to information and clarity and thoroughness of communication.

Patients who use EMRs also believe they receive better quality of care (82 percent), the study found. EMR users believe they engage in clearer and more responsive communications with their physicians, and can gain access to information easier than non-EMR users.