Survey Finds Big Opportunities For Government In Mobile Apps

Satisfaction with federal websites dipped slightly in the fourth quarter of 2012 but has remained relatively steady since 2009, according to a new report released Wednesday by consultancy Foresee.  

The report found that while e-government had a solid run in 2012, in large part thanks to the release of the Digital Government Strategy, Americans’ satisfaction with the e-gov experience has changed little. The year ended with a satisfaction score of 75 on the report’s 100-point scale – the same score as every fourth quarter since 2009. That number is down from slightly from 75.3 in the third quarter and from an all-time high of 75.6 during the second quarter of 2012...