Beacon Partners Study Finds Healthcare Executives Dissatisfied With Efforts To Measure ROI In IT Clinical Systems

Press Release | Beacon Partners | October 24, 2012

Healthcare management consulting firm Beacon Partners today announced the results of their recent survey, “Finding the ROI in Clinical IT Systems.” The study was conducted to analyze how hospitals and care delivery organizations use clinical system performance measures as a way to calculate the return-on-investment (ROI) of electronic medical records (EMR) systems.

Respondents of the survey included over 300 U.S. healthcare executives, comprised primarily of C-Suite executives including CEOs, CIOs, CFOs, COOs, CNOs, CMOs, and CMIOs.

Significant findings from the study include:

  • Most respondents do not think their organization measures the overall success of their EMR systems.
  • Return on investment (ROI) is not the primary reason for performance measures.
  • Quality Management and IT departments are usually responsible for EMR performance measures.
  • Most respondents are dissatisfied with their organization’s efforts to measure ROI in their IT clinical systems.

“Our primary goal in conducting this survey was to get a better understanding of how healthcare organizations – including multi-hospital systems, community hospitals, and academic medical centers feel about their organization’s efforts to measure the value obtained from investments in healthcare information technology,” said Alan Cudney, Executive Consultant at Beacon Partners. “We hope that this survey will provide insight into the challenges of measuring ROI and drive executives to collect and evaluate valuable data from their systems and feedback from their employees to maximize returns on their strategic programs.”

Click here to review the executive summary and survey results.

About Beacon Partners
As one of the largest healthcare management consulting firms, Beacon Partners is chosen by organizations in the healthcare community to provide advisory services to improve overall operational, clinical and financial performance with the adoption of information technology. With its strategic approach and depth of experience, Beacon Partners is uniquely qualified to help organizations navigate the challenges in healthcare and optimize their potential to deliver the highest possible level of patient care. For more information, please visit